Do Not Sell or Share My Personal Information
At Falera, we value your privacy and believe you should have full control over how your personal information is used.
While the California Consumer Privacy Act (CCPA) and similar global regulations provide certain rights to residents of specific jurisdictions, Falera voluntarily offers the same transparency and control to all customers, including those in the United Kingdom.
Your Rights
You have the right to:
- Request that we do not sell or share your personal information with third parties for marketing or commercial purposes.
- Request to access, update, correct, or delete any personal information we hold about you.
- Withdraw any consent previously given for marketing or analytics.
Falera does not sell personal data for monetary gain. Any information shared with service providers (such as Shopify, payment processors, or delivery carriers) is solely for the purpose of providing our services to you.
How to Opt Out
To exercise your “Do Not Sell or Share My Personal Information” rights, please contact us using one of the following methods:
Email: support@falera.co.uk
Phone: +44 7400 760 385
Service availability: Monday–Friday, 10 AM to 8 PM GMT(London)
Please include your name, contact details, and a clear request type (“Do Not Sell My Information”) so we can process it promptly.
Processing Time
We aim to acknowledge all requests within one business day and complete processing within the legally required timeframe (normally within 30 days for UK and EU requests).
Important Note
Falera does not knowingly collect, sell, or share personal information from children under 16 years of age.
If you believe that a child has provided personal data to us, please contact us so we can delete it immediately.
Business Information
Business Name: Falera
Email: support@falera.co.uk
Phone: +44 7400 760 385
Address: 4th Floor, Silverstream House, 45 Fitzroy St, Greater London W1T 6EB, United Kingdom
Contact Form: Contact
Support Hours: Monday–Friday, 10 AM to 8 PM
Closed: Saturday-Sunday
Time Zone: (GMT) Greenwich Mean Time (London)
Response Time: Our dedicated support team strives to reply within one business day