Contact us

At Falera, we’re committed to providing an exceptional shopping journey anchored by timeless elegance. Whether you’re inquiring about your order, need assistance choosing the right product for you, or want to share your thoughts with us, we’re here to help.

Customer Support Details

Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Greater London, W1T 6EB, UK
Email: support@falera.co.uk   
Phone: +44 074 0076 0385

Support Availability
Hours: Monday–Friday, 10 AM to 8 PM GMT (London time)
Response Time: Our dedicated support team strives to reply within one business day

Prefer a direct message? You can also reach us via our contact form on the site—it's the quickest way to reach our team.